Prestige Linens & Event Services
Private Resident
Saint Paul, MN 55127
(651) 395-1389
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- Variety : 1.0
- Quality : 2.5
- Value : 2.5
- Knowledgeable, Helpful Staff : 1.0
Review: HORRIBLE SERVICE, UNPROFESSIONAL, AWFUL
09/29/2010
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Sid P
Wedding Date: 09/25/2010
Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Variety : 1.0
- Quality : 1.0
- Value : 1.0
- Knowledgeable, Helpful Staff : 1.0
- Décor? Decorations? Theme of your wedding? WORST Linen company ever. Choua seems very nice. She worked dilligently with my mom and I to plan what we thought would be an absolutely beautiful wedding. We confirmed all the details with her multiple times, including meeting her in the days leading up to the wedding. She asked us to pay in full and offered us a discount as a result - BIG mistake. The day of the wedding, several tables were missing overlays (which made them stand out completely because they were white overlays on a gold cloth). She also changed the color scheme because she lost the sashes we were promised. And on top of all of that, she left 4 tables, yes, FOUR FULL TABLES, without chair covers. I saw her for a moment right before the cocktail hour as did my mom, and she smiled and said youre all set. To our surprise, we found an entire row of our reception hall without chair covers. It looked HORRIBLE. On top of that, she didnt even have the professionalism to tell us. If I could have given negative ratings for professionalism and quality of service I would. This was a nightmare and not worth the headache. Her prices were reasonable, but if I had known what would have happened, I would have settled for more modest linens with at least a semblance of care from the person doing the work. DO NOT use her. BIG BIG BIG Mistake!
Review: TERRIBLE!
11/24/2009
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danielle m
Wedding Date: 09/19/2009
Reviews Posted: 1
Overall Rating: 2.5 / 5.0
- Variety : 1.0
- Quality : 4.0
- Value : 4.0
- Knowledgeable, Helpful Staff : 1.0
- Décor? Decorations? Theme of your wedding? Awful experience. I searched the internet for a company for my wedding linens and found Prestige. First off, I was sent the wrong samples. The when I placed the order, it was not sent on time and I had to pay an extra $40 to have it delivered in time for my wedding. Lastly, during this whole process, I could NEVER get anyone on the phone or to respond to emails. Terrible customer service. Would NOT recommend.
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