Bridal Shops & Tuxedo Rental: Affordable Elegance Bridal
Affordable Elegance Bridal
296 W Sunset Ave.
Coeur d Alene, ID 83815
(208) 664-8847

http://weddingsbybecky.com



View http://weddingsbybecky.com in a new window.

write a review
  • Dress, Tux Selection : 4.0
  • Knowledgeable, Friendly : 4.0
  • Accessory Selection : 4.0
  • Alterations Quality : 2.5
  • 3.6

  • 2 Reviews
Review: We did not get customers email
07/01/2009
  • Affordable1

  • Reviews Posted: 1

  • Unfortunately, Marcy's email went into our spam folder in my Yahoo email and we just came across it. We have addressed the issue now that it has been brought to our attention. Just to be fair, if you email a company and don't hear from them, either call the company or send another email- we always try to take care of our customers, but it is not always possible if we are unaware of the problem. Email is good, but doesn't always work with all the spam filters these days- don't know why some go into that file- We do check our spam folder periodically and there is alot of spam to filter through. I am so sorry for the mix up, as it is our policy to always put our customer first. Just wish she would have called us when she did not hear back via the email she sent.

Overall Rating: 4.0 / 5.0

  • Dress, Tux Selection : 4.0
  • Knowledgeable, Friendly : 4.0
  • Accessory Selection : 4.0
  • Alterations Quality : 4.0

write a review
Review: Dress NOT Right!!!
06/30/2009
  • mhazelb

  • Reviews Posted: 1

  • Recommend this bridal shop or tuxedo rental? What did you love most? I bought my dress from Affordable Elegance. Overall the process was wonderful. But then we had several fittings for the alterations and I thought we finally got it right. Day of wedding - 30 minutes until pictures - we go to put my dress on and there is no eye hook for the top of the dress. Of course we don't have one "handy" - so we have to go without it! Also the alterations were not correct - my dress fit me horribly. I decided not to let it ruin my day and I went with it. I'm still unhappy with a lot of the pictures though. When I sent an email to let them know about the problem - they just ignored it. So that's why I decided to let everyone else know about it. A simple response even just acknowledging the problem would have helped. And now my pleasant experience at the beginning of the process is now remembered for the bad alterations at the end. Ignoring your customers is bad business in my eyes. BEWARE!

Overall Rating: 3.2 / 5.0

  • Dress, Tux Selection : 4.0
  • Knowledgeable, Friendly : 4.0
  • Accessory Selection : 4.0
  • Alterations Quality : 1.0

write a review