Becky's Alterations & Bridal Boutique
9719 Beach Blvd
Jacksonville, FL 32246
(904) 629-1481
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- Dress, Tux Selection : 1.0
- Knowledgeable, Friendly : 1.0
- Accessory Selection : 1.0
- Alterations Quality : 1.0
Review: Hated It!
09/14/2011
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Sarah G
Wedding Date: 08/16/2012
Reviews Posted: 1 (View all)
Overall Rating: 1.0 / 5.0
- Dress, Tux Selection : 1.0
- Knowledgeable, Friendly : 1.0
- Accessory Selection : 1.0
- Alterations Quality : 1.0
- Recommend this bridal shop or tuxedo rental? What did you love most? I am really surprised to see these reviews, because I had the complete opposite experience when setting foot in the door. HORRIBLE and UNPROFESSIONAL experience none the less. As I arrived I was not greeted, but had to go to the back to have someone help me, which wasn't Becky. I have no idea who the other lady was because she didn't even introduce herself. Becky was mainly on the phone as I felt rushed without personal care such as her not asking my name, as she thought I was someone else. She wanted to charge me close to $400.00 for alterations. I felt this was too high and wanted another estimate somewhere else. Then, Becky not pleased with my answer, wanted to charge me $30.00 just for coming in! I was not told on the phone or when coming in that I would be charged $30.00 for a quick estimate (nothing in writing either)! Five minutes total she was with me! When asking about this fee she immediately was short and overly angry with me. When I refused she slammed the crinoline slip dress (that I was going to pay for) on the desk, and then preceded slamming the slip onto the floor showing her ruthless DISTRUSTFUL temperament. Her attitude was none the less DISTASTEFUL and unprofessional. I forgot what she said verbally but I can tell you how she made me feel, ATTACKED AND REPULSIVE, while pushing me verbally to pay this fee! I have never had an owner attack me as she did. I was in SHOCK! After the personal attack she walked to the back still unable for me to leave, because she did not give me my dress back yet. I called my husband and told him to come as soon as possible because she was TERRIFYING me (I was alarmed and FEARFUL). She finally returned with my dress by pushing it to the ground, then immediately saying 'get out of my place.' It was so DEGRADING and HORRIBLE. I'm thinking this is supposed to be my wedding dress and how excited I was until now, even her treating my wedding dress that way. I am definitely not one to complain and I was more than nice to her. I feel just because she was stressed (which was written all over her face and her conversations on the phone with issues at her job) did not mean she had to take it out on me. Overall, I would NOT recommend Becky's Alterations to anyone or step foot in that door and left a bad taste in my mouth to say the least. I will be going somewhere else where I am treated as a human being!
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