Review: Do not use this business..find someone else
Wedding Date: 09/15/2012
Reviews Posted: 1
I would not recommend using Country Cakes and Baskets in Seneca Mo if you are expecting organizaton and customer service. I began working with them in April to rent all bridemaids and tux for my daughter's wedding. I paid for all bridesmaids dresses in full and had an outstanding balance of $250.00 on the tux. We paid that in full 3 weeks before the wedding. On Sept. 14th, the day before my daughter's wedding, I went to pick them up and they let me know 2 of the bridesmaids dresses were never completed because I did not pay for them. After researching further, they discovered my bill showed paid in full in the front of the store, however, back in alterations is showed I still owed for two dresses. I was on a strict timeline that day due to the wedding being in Eureka Springs, we had scheduled a meeting with the chef and wedding planner that day. Needless to say, I waited in the store for over an hour while they rushed through the other two dresses. I was late for my meeting in Eureka.
Then the day of the wedding, we discovered all shirts for the guys were black except ONE. I had ordered all black and for whatever reason they threw in one white one instead.
Upon returning all attire, I expressed my disappointment. I NEVER once received an apology. They just kept telling me they would yell at the appropriate person. And as I walked out the door, the owner made the statement, "oh well, it wouldn't be a wedding if things didn't go wrong!".
My advise wuld be to choose a more pofessional company for your wedding!