Love The Bride.com
458 South 1850 West
Provo, UT 84601
801-404-3187

http://lovethebride.com



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  • Dress, Tux Selection : 1.0
  • Knowledgeable, Friendly : 1.0
  • Accessory Selection : 1.0
  • Alterations Quality : 1.0
  • 1.0

  • 3 Reviews
Review: ZERO STARS. SCAM.
10/29/2012
  • Breanne M

  • Reviews Posted: 1

  • I ordered a veil from this company and they charged my card. It has been a month and none of my emails of phone calls have been returned. I am disputing the charge with my credit card and reporting them to the BBB. DON'T BUY ANYTHING FROM THEM!!!

Overall Rating: 1.0 / 5.0

  • Dress, Tux Selection : 1.0
  • Knowledgeable, Friendly : 1.0
  • Accessory Selection : 1.0
  • Alterations Quality : 1.0

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Review: This website is a scam!!!!! I would give 0 stars
05/25/2012
  • ellen w

  • Reviews Posted: 1

  • Lots of wedding dresses & tuxedos? Ask about your wedding style? Trunk show? Discounts? My daughter ordered a hair accessory from Love The Bride.com. They withdrew money right away but it almost a month now and no phone calls have been answered or emails. DO NOT ORDER FROM THIS BOGUS SITE. I am writing Utah's BBB. They are a total scam!!!
  • Wedding dress or tux alterations or customization needed? What kind? My daughter ordered a hair accessory from Love The Bride.com. They withdrew money right away but it almost a month now and no phone calls have been answered or emails. DO NOT ORDER FROM THIS BOGUS SITE. I am writing Utah's BBB. They are a total scam!!!
  • Purchase wedding accessories (think shoes, tiaras, jewelry, lingerie, tie, pocket square, cufflinks)? What kind? My daughter ordered a hair accessory from Love The Bride.com. They withdrew money right away but it almost a month now and no phone calls have been answered or emails. DO NOT ORDER FROM THIS BOGUS SITE. I am writing Utah's BBB. They are a total scam!!!
  • Recommend this bridal shop or tuxedo rental? What did you love most? My daughter ordered a hair accessory from Love The Bride.com. They withdrew money right away but it almost a month now and no phone calls have been answered or emails. DO NOT ORDER FROM THIS BOGUS SITE. I am writing Utah's BBB. They are a total scam!!!

Overall Rating: 1.0 / 5.0

  • Dress, Tux Selection : 1.0
  • Knowledgeable, Friendly : 1.0
  • Accessory Selection : 1.0
  • Alterations Quality : 1.0

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Review: Terrible Customer Service
07/23/2011
  • leah a

  • Wedding Date: 06/11/2011
  • Reviews Posted: 1

  • Recommend this bridal shop or tuxedo rental? What did you love most? Don't buy from this company. I ordered a veil months before my wedding, and my credit card was charged, but I never heard anything from the company. I emailed their customer service repeatedly to try and get an update on my order. The phone number listed on their website did not work. and they didn't answer any of my emails. With no veil in site and no way to get in touch with the company but my wedding date fast approaching, I did a charge-back on my credit card. Finally, a few days before my wedding, they shipped the veil. Unfortunately I was already out of town (my wedding was in the town I grew up in, not the town I lived in) and I did not receive the veil in time to wear it to the wedding. If you do decide to risk buying a veil from this company, be aware that you cannot return it - they purposefully delay shipping until right before your event date, and their return policy makes it impossible to return the item after that date. Also, you should definitely lie about your event date by a month or more to ensure that you receive the veil before the wedding. I feel scammed by this company and their customer service is the worst I've ever experienced.

Overall Rating: 1.0 / 5.0

  • Dress, Tux Selection : 1.0
  • Knowledgeable, Friendly : 1.0
  • Accessory Selection : 1.0
  • Alterations Quality : 1.0

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