Wedding Date: 01/16/2010
Reviews Posted: 1 (View all)
- How was your wedding hair styled? Nails painted? Goopy, flat, and frizzy. Miriam cancelled on me the night before my wedding. The replacement she sent did a terrible job and was two hours late. She airbrushed my skin two or three shades darker than my natural skin tone and stopped at my jawline, so I look like I'm wearing a mask or something. I asked if she had any powdered bronzer that I could dust on my arms and her response was to airbrush two dark brown spots the size of softballs on each arm. No attempts to blend it. I was already in my wedding dress too. I will have to get every photo retouched as a result.
- Did salon services meet your wedding needs? Why or why not? Not at all. Miriam's replacement was 2 hours late, my hair and make-up looked awful. It was a miserable, stressful way to start my wedding day, and I looked terrible for what is supposed to be one of the happiest days in my life.
- Were you BFFs with your stylists? She was very nice at the trial so I don't know what happened. She cancelled on me because she said she injured her shoulder that Friday morning the day before my wedding, but she waited until 10pm to call me. She didn't offer a refund and instead selected a replacement without any feedback from me, and when I asked if the girl had a website or anything, Miriam interupted with a short "Nope, sorry". I don't even think she apologized. When I wrote to her with my concerns over the terrible service after the wedding, she ignored me. If she had even just had the decency to apologize and take responsibility for her crappy customer service, I wouldn't be writing this review.
- Most enjoyable part of your salon & spa experience? None. I just want to do my best to inform other brides of this situation and hope that they can avoid Miriam at all costs. Cancellations happen, but the unprofessional behavior that followed has no excuse.
Overall Rating: 1.0 / 5.0
Vendor Comment:I have NEVER cancelled on any client. This client, did book me for her wedding originally, and then cancelled on me, because she said that she had found someone to do her hair and makeup for a better price. When I informed her that her deposit was non-refundable, she posted this review. Let me make it clear - neither I, or any of my artists, worked on this client's wedding.
Please read my many other positive reviews from my happy clients!