Wedding Party Shoes
2425 Stately Oaks Drive
Raleigh, NC 27614
(877) 933-6878
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Raleigh Jewelry & Accessories: Wedding Party Shoes
- Product Selection : 3.0
- Knowledgeable Staff : 3.0
- Custom Settings : 3.0
- Value : 3.0
Review: Great selection of shoes, excellent service
05/13/2010
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Alys O
Wedding Date: 05/22/2010
Reviews Posted: 1
Overall Rating: 5.0 / 5.0
- Product Selection : 5.0
- Knowledgeable Staff : 5.0
- Custom Settings : 5.0
- Value : 5.0
- Was the staff great to work with? Why or why not? Karen and her staff went above and beyond what I expected. I ordered shoes for myself and 6 bridesmaids. One of my bridesmaids had to make an exchange 2 times before she found the right size, and Karen made sure that she got her shoes in time for her dress fitting. The exchange process was quick and painless which was really appreciated with all the other stress I have going on right now!
- Happy? Best wedding day comment? VERY happy! No wedding day comments yet, but everyone who has seen the shoes so far wants to know where I bought them. One of my bridesmaids is getting married at Christmas this year and has already told me that she is getting her shoes here.
Review: Great prices/selection, horrible everything else.
04/14/2010
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Audra M
Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Product Selection : 1.0
- Knowledgeable Staff : 1.0
- Custom Settings : 1.0
- Value : 1.0
- Was the staff great to work with? Why or why not? All shoes and accessories.
- Custom-made wedding jewelry? Custom accessories? What kind? N/A
- Most creative element of your purchase? ShoesHere is my exact experience with this company, as copy/pasted from my email exchange with them: *Hi there, I need to cancel the order below completely, as I've decided to move in a different direction. Thank you! *No response *Hello, I sent an email yesterday to cancel this order (below) but no one responded, then payment was still pulled from my bank account today. Please advise? Thank you *No response 2 DAYS later: *Hello, This is the third email I've sent to cancel this order. Is there a reason no one is responding, and I am still $225 short in my bank account? What now? I'm expected to pay to ship an order back that I clearly CANCELLED, before it was fulfilled? The remarkable thing is that my request has been sent to three different email addresses, and STILL, no one is responding. I mean, seriously. Seriously?? My mother contacted you immediately after I placed the order to add another shoe, and boy! Someone was right on top of THAT! Well... for a minute, at least. Then, whoever it was must've fallen asleep, because the shoe was never added, they never responded again, I ended up writing to cancel, was ignored, and charged for shoes I don't want. This is a complete and utter failure. Give me my money back, now. NOW. And suddenly, someone responds!! **Your order has been cancelled and a refund initiated with Paypal. Please keep in mind that we do not have any control over how quickly Paypal will refund your account. If you have any further questions, please take it up with them. Please do NOT contact us again with your immature temper tantrums. You are wasting everyone’s time.** Now, this person is acting as if they've already refunded my payment, and that PAYPAL is to blame for it not being there. Except that the email immediately following this one was from Paypal alerting me of my refund. So basically, someone was reading my emails all along and just... not responding! Then when I finally get angry and convey that anger in a final email, someone decides to reply and call me names?? They take my money, ignore me, then accuse me of wasting their time!? Also, please note that I paid for two day shipping, and as it turns out, THEY NEVER SHIPPED THE SHOES. My order status is still listed on their site as "Payment Received" Unreal.
- Happy? Best wedding day comment? No no, and NO.
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