Wedding Date: 10/06/2013
Reviews Posted: 1
- What was your favorite wedding photo? We were looking at each other under my veil
- How did the wedding photographer avoid disrupting the day? Great with candids? Action shots? Portraits? They did not disrupt our day, some good photos, not many action shots and a lot of the action shots they did get were blurry, portraits were ok
- What was included in your wedding photo package? Albums? DVDs? Engagement pics? Two photographers? 2 photographer's, guest sign in book of engagement photos, dvds with full copyrights and a 16 x 20 and thank you card prints
- How did the photographer make you and family comfortable? I expressed to Margo that I was upset with the outcome of our photos because so much was missing. I didn't get any of the reception area before guests went in, no pics of the guests at the tables, The best man and Grooms father getting their boutonnières put on, us giving my mother her flower during ceremony, ring bearer giving rings to best man, best man and maid of honor walking down isle and a few of the ceremony pics cut out one of my brides maids, I don't even have a picture of the bridesmaid that caught the bouquet toss. My shoes were put on a counter at the beauty salon that had a happy Halloween sign and whatever vase they had on the counter behind it. I can go on and on. I didn't feel that I got the best they can do I got good enough! Its a shame because the on line photos she post look so good so it further pisses me off because I know it could have been better. I feel like I was lied too and robbed. I asked that she give me a little discount and keep the prints that I was owed and all I got was a long email defending the beautiful job she believed she did and then she threatened me with the copyrights to our photos that I already paid for and received. I'm very upset and sad that our pictures didn't tell our story and I got nothing but excuses.
Overall Rating: 2.0 / 5.0
Vendor Comment:Dan and I thoroughly enjoyed photographing Rosanna and Jason's wedding. We did a top notch professional job under stressful circumstances. The ceremony started late and the bride and groom allotted less than 50 minutes for us to travel to a location and take group photos. So this already put us at a disadvantage but we remained calm. Civil ceremonies are very quick and sometimes someone can jump in front of a shot at a moment's notice and prevent us from taking said shot. That is what happened with the bride giving her mother a flower. We missed the shot and it was not our fault. We took many shots of the ring bearer walking with the rings however, when he actually reached the best man we were focused on the flower girl and the bride and did miss that shot. I will admit to that, but we had to make an instant decision. I stand by that decision because the little girl lasted about 10 seconds and then her Mom had to carry her. If we would have gotten the hand off we would have missed the little girl. We have fabulous photographs of the groomsmen and Father of the bride getting their bouttonieres on and I have no idea why she lied in her review and said we did not. The bride was given over 1100 photos and per her own admission was a bit overwhelmed with the volume of photos. We use a lot of selective focus as our style where one bridesmaid will be in focus and the others are not. That is our artistic style and cannot be considered blurry pictures as claimed by the bride. I am shocked by this review and any client of mine that wants to view all of Rosanna and Jason's photos can set up an appointment as see for themselves that this review was inaccurate. I believe that the bride had a different vision in her head on what her wedding photos should look like but we did the same professional, artistic photography here that we do at every wedding. She never gave us a shot list and we never take table shots unless specifically asked because guests don't like to be bothered when they are eating. We prefer to get posed photos of the guests with the bride and groom at a nice location at the reception which is what we did. We rounded up their family and friends and took many, many photos in front of a beautiful fireplace. What is most disturbing to me is that Rosanna had a friend call us and tell us that if I refunded her part of her money she would write me a good review and if I did not she would write me a bad review. My husband told said friend of the bride that agreeing to that deal is kind of like extortion. So at that time I did not refund her any money as we worked very hard and gave her beautiful, detailed photographs that truly captured her day. As I said, any future clients that doubt my response can come and look at all of Rosanna's beautiful photos. I have nothing to hide. Anyone with any questions please email me at firstname.lastname@example.org.