Wedding Date: 08/15/2015
Reviews Posted: 1
- How did the photographer make you and family comfortable? We left an honest review of Lauren Brimhall Photography. We stated truths and left a review of our experience with her on our wedding day.
Her response to our review was to fire back, call us abusive, actually put my first and last name in it! (since removed, thank you, Onewed) and even accuse us of requesting our photos early (we never did such a thing, and she knows it).
That is totally unacceptable and unprofessional in our opinion.
We did absolutely nothing, and I mean nothing to this woman to warrant the treatment we received on our wedding day. She got very upset with us, and accused us later of being abusive to her, when our conversations that day were anything but. No one ever yelled at Lauren on our wedding day. In fact, due to her emotional state and the fact that we wanted to just enjoy our day, we did our best especially toward the end, to placate her. I even visited her during her meal to make sure everything was good, and ok. That's the honest truth about how we treated Lauren. In our opinion, her behavior during our wedding not only to us, but to the other vendors we hired warranted a negative review. And the terrible, unprofessional response she made to our review only in our opinion, proves our point. Her allegations of how we treated her are not only false, but proven false in our raw video footage. We also have written statements by our venue, videographers and our band, who all witnessed our behavior and Lauren's on our day.
Just as we are entitled to our review, she is entitled to her response. But naming a client in a vendor response? Well I think professionally, that speaks for itself.
Overall Rating: 1.0 / 5.0
Vendor Comment:To anyone reading this 50% completely false 50% sensationalized review, you might want to ask yourself what on earth this bride and groom said or did to this photographer who has 20 other glowing five star reviews (many on other sites besides this one) and over 200 weddings under her belt to make her, as they said "cry, threaten to leave, and cite verbal abuse" REPEATEDLY in their own review? The answer is a lot of things that I'm not comfortable posting in a public forum. As to the rest of the review, it's completely made up. No one and I mean NO ONE, not Bill Clinton or Donald Trump, could be in business for six very successful years, be the second-ranked most award-winning photographer in the state, and be going around telling cute little old ladies to "stand up straight! You're ruining my picture!" Or be taking photos of any adult person using a toilet against their will (the bridesmaids were fully clothed sitting on the closed toilet seat doing each other's hair and I was yelled at because "a bathroom was not the "staged fantasy" the bride wanted."
In a way, I'm glad this review was posted because if I am going to show up at your wedding and tell you to stand here (in the good light) for the first look and you are going to walk over to a completely different spot with harsh unflattering light and ignore me, or yell at me furiously, FURIOUSLY, because instead of sticking to your timeline YOU went back for three 20 minute makeup retouches and your day ran late, and generally treat me like a stray dog to kick around all day, you may be met with some frustration on my part. It's only a testament to the respect I have for the sanctity of weddings that I stayed at this event in spite of their outright cruel and belittling treatment of me. Not only that, but I delivered an amazing final product, ahead of schedule at their request. Had I known it was just so they could hurry up and post this slanderous and nasty review I'd not have bothered.