Wedding Date: 08/15/2015
Reviews Posted: 1
- How did the photographer make you and family comfortable? We left an honest review of Lauren Brimhall Photography. We stated truths and left a review of our experience with her on our wedding day.
Her response to our review was to fire back, call us abusive, actually put my first and last name in it! (since removed, thank you, Onewed) and even accuse us of requesting our photos early (we never did such a thing, and she knows it).
That is totally unacceptable and unprofessional in our opinion.
We did absolutely nothing, and I mean nothing to this woman to warrant the treatment we received on our wedding day. She got very upset with us, and accused us later of being abusive to her, when our conversations that day were anything but. No one ever yelled at Lauren on our wedding day. In fact, due to her emotional state and the fact that we wanted to just enjoy our day, we did our best especially toward the end, to placate her. I even visited her during her meal to make sure everything was good, and ok. That's the honest truth about how we treated Lauren. In our opinion, her behavior during our wedding not only to us, but to the other vendors we hired warranted a negative review. And the terrible, unprofessional response she made to our review only in our opinion, proves our point. Her allegations of how we treated her are not only false, but proven false in our raw video footage. We also have written statements by our venue, videographers and our band, who all witnessed our behavior and Lauren's on our day.
Just as we are entitled to our review, she is entitled to her response. But naming a client in a vendor response? Well I think professionally, that speaks for itself.
Overall Rating: 1.0 / 5.0
Vendor Comment:LBP has been in business for over six years, and I have personally shot close to 200 weddings. There are over 30 other five-star reviews of our company on this site, onewed and weddingwire combined. It is the second ranked most award winning photography company in the state of New Jersey by ISPWP and Fearless. Please judge for yourself how exaggerated and untrue this review must be (especially because they have already edited it multiple times to remove some of the libel).
This couple's treatment of me on the wedding day was beyond rude, uncooperative and uncalled for, which led to their "negative experience" with our company.