Kennett Square Wedding Venues: The Stone Barn
Review: Culinary rip-off
Wedding Date: 09/24/2011
Reviews Posted: 1
- The Mill at the Stone Barn is a beautiful rustic venue for a wedding, if you don't mind paying $13,000.00 for meals that are overcooked, small portions, with absolutely no culinary presentation and that are second-rate at best.
I don't know what's going on at the Stone Barn - what we were presented with at the tasting was a far cry from what we actually got and reminds me of the old "Bait-and-Switch" game. This was a total disappointment because I've eaten at the Stone Barn before and loved their food!
We paid nearly $6000 for 85 people to get filets - my son-in-law held his up to me during dinner and said "filet or hockey puck?", my husband's was charred and had the flavor of grilled cardboard he said.
To be fair, there were a few that were cooked appropriately but I was appalled enough to go into the kitchen to speak to the chef. Even Chef Ray had to agree the filets were overcooked and later on the phone said we shouldn't have to pay for the filets at the very least and that none of our meals were up to his standards.
To sum up our food experience at the Stone Barn -
1. The salad was supposed to be the Baby Spinach Salad (described in the menu as having candied pecans, gorgonzola, port-poached pears) and the chef agreed to add dried cranberries per our request. The salad we were served at the tasting had a beautiful presentation - a small "nest" of spinach leaves, with all of the listed ingredients.
What we were served at the reception was a skimpy handful of spinach leaves from a plastic bag thrown on a plate with 2 pear slices, maybe a candied pecan and/or cranberry if you were lucky, little or no gorgonzola and some vinaigrette dressing - there was no presentation, the portion ridiculously small and nothing like what we had at the tasting. It was cheap, sloppy and not what we paid for. At the tasting we repeatedly asked Chef Ray if our salads at the reception would look like what we had at the tasting and we were repeatedly assured that they would.
2. The filets were pretty much all overdone, most of them charred on the outside. The only consistency in "doneness" was overdone - my husband's first filet was black on the outside, overcooked and tasteless, I returned it to the kitchen and when they provided another filet - it was still overdone and tasteless. I went around to all of the tables and with a few exceptions, the filets were overcooked and many of them burnt. This is totally unacceptable and a total embarrassment to my husband and I for our guests.
3. All of the meals had substandard presentation - a glop of mashed potatoes, an extremely skimpy portion of green beans - a five year old could have done better.
The dinner meals at the reception were an embarrassment and a huge disappointment . During the meal, I spoke to both Alex and Chef Ray in the kitchen, who both apologized and acknowledged that the filet meals were overcooked and even burnt.
I was mortified that all of our guests were served salads that were basically cheap cafeteria salads, that 85 of our guests were served filets that were second-rate in terms of how they were prepared and presented, and that all of the entree plates were sloppy and with poor presentation - certainly not what you would expect from a wedding venue like the Stone Barn who advertises and assures prospective customers that they will receive first class food and services.
So with the mindset that things can go wrong, I approached Jim about the meal situation in hopes of getting some sort of refund, at least on the filets. He told me I had to speak to Chef Ray and after a meeting of the minds - I was offered a small portion of our money back and was told by Kelly "the contract does not state the level of 'doneness' for the filets so there was basically no guarantee - I was speechless to say the least.
As a dental professional, I know that sometimes a case doesn't always turn out perfect - but you do what's right and redo the case at no charge.
There is no redo here unfortunately, and to make us pay for food that should have lived up to The Stone Barn's promise, standards and reputation is just unconscionable and completely unprofessional.
Brides-to-be, and parents please heed this warning - if you do have your wedding at the Stone Barn, I would not pay the final check until after your reception - you may end up in our shoes - paying $20,000.00 for a beautiful backdrop for your pictures and be incredibly disappointed.
I think, no I know, you can do better elsewhere, especially if you actually want to be able to have the meal experience you thought you would get and sadly paid for.
Similar to the another review on this site - we also were working with Peggy at the Stone Barn and one day were told we would be working with Jim and Alex from that day forward. The explanation given to us and our wedding planner was that Peggy decided to retire - pretty sure this isn't the truth.
So buyers beware - seems things at the Stone Barn are taking a turn for the worst - just wish my daughter's day could have been what it should have been - perfect. I don't want any other parents to have the experience we did.
Overall Rating: 1.8 / 5.0
- Knowledgeable, Friendly : 2.0