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1835 University Blvd. 214
Hyattsville, Maryland, 20783
301-445-7519
http://www.carmensbridal.com
We carry Designer Bridal Gowns & Headpieces, Bridesmaids, Flower Girl Dresses as well as a complete line of Evening Gowns. Wedding Gowns start at $150....Find out more
- 1.0: Dress, Tux Selection
- 1.0: Knowledgeable, Friendly
- 1.0: Accessory Selection
- 1.0: Alterations Quality
Review:HORRIBLE SERVICE!
05/12/2009
kelly99
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Dress, Tux Selection : 1.0
- Knowledgeable Staff : 1.0
- Wedding Accessories Selection : 1.0
- Quality of Alterations : 1.0
- Recommend this bridal shop or tuxedo rental? What did you love most? HORRIBLE CUSTOMER SERVICE!! The dress shop attendants were helpful when I was buying my dress; however, once they had my money, I experienced terrible service. The bridal and bridesmaid's dresses arrived ONE MONTH LATE, and the shop never called to inform me. I had to keep calling weekly to find out the status of the dresses and each time I was told the dresses would arrive "in a few days." When the bridesmaid's dresses arrived, they did not ship them out as planned (eventhough they charged my bridesmaids for this service). Then, they ordered INCORRECT sizes for two of the four dresses I ordered. They were not even remotely close. One dress was supposed to be an 8, and they ordered a 16!!! I would not recommend this shop to anyone. Doing business with Carmen's Bridal added so much STRESS to the wedding planning process. Save yourself the hassle and GO ELSEWHERE!!
