Connect
6360 Edson Road
Naples, New York, 14512
585-374-1300
http://www.groffsgraphics.com
Groff's Graphics offers tons of options for Custom Designed Wedding Invitations and matching stationery. Mix and Match options. Tons of Embellishments from Crystals, ribbons, shells, etc. A designer that works side by side with you to accompli...Find out more
- 2.9: Variety
- 2.7: Quality
- 2.6: Personalization
- 2.7: Knowledgeable, Helpful Staff
Review:Buyer Beware
11/02/2009
Samantha F
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Variety : 1.0
- Quality : 1.0
- Personalization : 1.0
- Knowledgeable Staff : 1.0
- Best part of wedding invitations & stationary? Keepsakes? My brother and his new wife came to Heather for their invitations. They ordered a very simple design and were specific about when they wanted the invitations mailed. Heather got everything wrong. The invitations were weeks late, most arrived smudged or wrinkled or in otherwise terrible condition, worst of all she only mailed invitations to HALF of the guest list. She was rude and unapologetic when confronted. My fiance and I had signed a contract with her, which we cancelled after the debacle with my brother's invitations. This was months ago and she still has not returned the money she owes us. Avoid this company at all costs, the website looks great but the finished product and customer service fall very short of the mark.
Review:Great Products and Over the Top Designer
10/26/2009
Victoria H
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 5.0 / 5.0
- Variety : 5.0
- Quality : 5.0
- Personalization : 5.0
- Knowledgeable Staff : 5.0
- Style of wedding invitation? Colors? Fonts? Thanks yous? I have been working with Heather of Groff's Graphics for a couple months now for my destination wedding for June 2010 and I have to say that the service and designs are FABULOUS! I booked early because I knew the popularity of her work. Proofs are fast and the designs are what I have invisioned the whole process. She has listened to all my needs and thoughts and has created and out standing invitation for my upcoming wedding. I cannot wait to start on the accessories in a couple of months
Review:Incomplete Invititation, Swindled out of $200
10/26/2009
Dawn E
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Variety : 1.0
- Quality : 1.0
- Personalization : 1.0
- Knowledgeable Staff : 1.0
- Style of wedding invitation? Colors? Fonts? Thanks yous? Pocket Fold, Shades of Gold and brown
- Were your wedding invitations like you imagined? Almost
- How did the invitationers make the stationery just right? I started out very happy with my decision to use Groff's Graphics for my wedding invitations. The invitations really are beautiful. Then things all went down hill. The invitations were slated to come around the middle to end of October. I needed them earlier so I paid a $200 rush fee. When they did not show up when expected I tried contacting Heather several times. She finally got back to me on 10/19 and told me they were in the mail. I did not receive them until 10/23. She lied as the postage/post office stated they were not placed in the mail until 10/21. We then realized that we were missing part of the monogram seals we paid an upgrade charge for. I tried to contact her immediately and asked if she could overnight them. Heather responded Monday morning saying she could not overnight them, sorry. She could only put them in tomorrows mail as today's had already been picked up. Apparently she couldn't even fix her own mistake by dropping them at the post office. She has also refused to reimburse me the rush fee even though they ended up coming the same time they were originally expected. She has not even been apologetic. She only apologized in saying that she can't give me any of my money back and cannot overnight the seals. The invitations are pretty but not at all worth the time, effort or money it took to deal with this company. I feel robbed. I really suggest you go elsewhere. If things don't work out just know that you are out of your money and she won't be making any effort to rectify the situation. Total and complete dissapointment and I've been swindled of $200.
Review:TO DIE FOR INVITATIONS, AMAZING COMMUNICATION!
09/09/2009
joanna v
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 5.0 / 5.0
- Variety : 5.0
- Quality : 5.0
- Personalization : 5.0
- Knowledgeable Staff : 5.0
- Style of wedding invitation? Colors? Fonts? Thanks yous? Im still in the process of finalizing my wedding invites, as Heather is sending my 2nd rounds of samples. But what I am having is bronze metallic pocketfolds, monogram seal (ivory brown and red), swarovski brooch with satin ribbon, ivory and gold cardstock, rsvp cards, gold metallic envelopes. I want my invites glamorous and luxurious, and judging from the samples thats just the tone they will set for my wedding!!
- Were your wedding invitations like you imagined? Judgin from the samples, yes! We're currently tweeking the design, making them more my own, and adding in some elements that I think reflect my wedding. Theyre exactly what I want!
- How did the invitationers make the stationery just right? Heather gives you a million and 1 options for anything and everything! This gives you ability to totally customize your invitations to reflect your personality, theme, wedding, etc. For me, it was the different swarovski brooches offered, a myriad of different luxurious cardtsock, and the high level of customization. So after the first round of samples, i told her what i like, and now the second round is the same invite but with different cardstcok and different colors for various aspects.
- Best part of wedding invitations & stationary? Keepsakes? The best part is that from my invitations is that they're me and my fiance! they refelct our exact personaly style!! And it sets the tone for our wedding perfectly. I cant tell you how many people i've shown the sample to and i get the same response; "Theyre so you!", which is exactly what I want!! Every detail of our wedding should reflect us, and the place to start is with stationary, the first thing to give your guests a taste of your wedding
Review:Brides Beware!
09/01/2009
Katie B
- Wedding Date:
- Reviews Posted: 1
Overall Rating: 1.0 / 5.0
- Variety : 1.0
- Quality : 1.0
- Personalization : 1.0
- Knowledgeable Staff : 1.0
- Style of wedding invitation? Colors? Fonts? Thanks yous? I found Groffs Graphics online at Etsy. Everything seemed like a great deal so I began arranging my invitation order in February for my August wedding. I paid a $500 deposit by April and did not receive proofs until JUNE, EVEN THOUGH I had emailed Heather multiple times. It took numerous phone calls (for which she told me she "was busy" and wasnt going to repeat herself because she felt I was wasting her time) and when we finally paid a Rush fee, I got the order delivered 3 weeks after I had originally told her I wanted the invitations. Also, 7 were printed upside down and 7 with the address on the flap for which she NEVER replaced. DO NOT make the same mistake I made,! There is enough to worry about while planning a wedding, and a rude and unprofessional vendor is not one of them!
