Why plan in fantasyland? Get the truth.
 
7166 10TH ST. OAKDALE CENTER
OAKDALE/ST.PAUL, Minnesota, 55128

651-738-7488

http://BRIDALCENTERMN.COM

Hundreds of gowns, size 0-30, moderate prices, On site ALTERATIONS, Bridesmaids, Mothers, Flower Girls, Tuxedos, Since 1969 Bridal Center, a total wedding salon, has been serving brides with exceptional service and selection. Our 4 convenient locati
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  • 1.5

  • 1 reviews
  • 1.0: Dress, Tux Selection
  • 1.0: Knowledgeable, Friendly
  • 3.0: Accessory Selection
  • 1.0: Alterations Quality

Review:Horrible Customer Service

05/16/2009
  • mrsroberts09

  • Wedding Date:
  • Reviews Posted: 1

Overall Rating: 1.5 / 5.0

  • Dress, Tux Selection : 1.0
  • Knowledgeable Staff : 1.0
  • Wedding Accessories Selection : 3.0
  • Quality of Alterations : 1.0
  • Lots of wedding dresses & tuxedos? Ask about your wedding style? Trunk show? Discounts? Yes no problem with wedding gowns
  • Wedding dress alterations or customization needed? What kind? Well everything was fine with my wedding gown, but when it came to my bridesmaids dresses 3 out of the 4 were wrong and they didn't want to admit that it was their fault. They kept laying the blame on us as if we're the ones who did the measuring and putting the order in the computer. One of the dresses was double the size that she ordered so her alterations ended up making the dress really expensive. The other dress was way too small and they said it was her fault because they asked her what size she normally wore and she told them, and she asked them if the sizes were true to size and they said yes so it doesn't fit. Plus the tops were the wrong color and they still want them to pay for them. I don't think they should have to pay for someone elses screw up. So if you plan to go here...DON'T. Yeah and my wedding is two weeks away and the dresses just came in even with the rush delivery :(
  • Purchase wedding accessories (think shoes, tiaras, jewelry, lingerie, tie, pocket square, cufflinks)? What kind? No I didn't purchase accessories
  • Recommend this bridal shop or tuxedo rental? What did you love most? No I would not recommend this place to anybody...
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