Morgan's Jewelers
purple star purple star grey star grey star grey star 1 Review

22200 Hawthorne Blvd
Torrance CA 90505
United States

swirly linebreak

swirly linebreak

swirly linebreak

Reviews (1)

Thanks for your review!
* Required fields

characters remaining

* Please fill out at least one of the following questions:

Product Selection
Knowledgeable Staff
Custom Settings


Was the staff great to work with? Why or why not?

What Morgan’s advertises:
“... our customer's ultimate happiness is our primary concern.”
“... provide expert guidance to their clients on the purchase and care of their Rolex watch.”

What the consumers have to say:
“Upper management lacks formal education, qualifications for positions held and shows an overall lack of knowledge of 21st century business practices.”
“Beware of Morgan Jewelers, Scam jewelers, crooked lying salesman, ripoff.”
“[T]hey are worse than a typical used car dealer. I am a very reasonable customer but Morgan's left me in shock, full of disappointment and an empty wallet.”
“Morgan's offered a useless service .... to repair the watch.”
“[A]fter the "service", nothing changed, watch was still not functioning correctly.”
“Morgan's was not about customer service but making a profit.”
“Spoke to a "manager" who was more hostile than the initial rep...”
“My rep at Omega sighed when I mentioned Morgan's in South Bay, California. Told me she has heard similiar stories about Morgan's (offering services that do nothing).
“[T]he worst customer service I've experienced in a LONG LONG time.”
“The parts you replaced were never authorized and proper replacement parts were thoroughly discussed prior to watch repair authorization. Both the improper crystal and improper bezel results in degradation in value of my "as original", vintage SeaDweller (circa 1979). In light of my expressed concerns over originality, prior to work authorization, your failure to consider or to even be concerned over your actions is irresponsible, reprehensible, and given your prior to repair assurances, dishonest.”
“I was ripped off BIG TIME by Morgans... Our stone fell out 1 month after purchasing the ring. When it did we noticed a big black spot on the stone and had it appraised, it appraised for LESS than $100 when we are paying $1000 for the stone ALONE.”
“The staff is always rude, tried to blame the mechanism that wasn't working on a previous repair, and had to repair the watch a few times and still it is not to my satisfaction.”
“Had a bad experience in their appraisal process. Very sleazy.”
“[W]orst service ever ever in life.”
“The service was the worst! It was clearly just about their numbers and not about us finding just what we wanted! TERRIBLE.”


swirly linebreak

swirly linebreak

Browse more local vendors on OneWed.

Plan your perfect wedding.

Wedding Rings

Browse thousands of photos

Gorgeous inspiration for every aspect of your wedding

Wedding Cake

Find & book local vendors

See the venues, photographers, florists and more, near you


Save & share what you love

Browse thousands of photos and track with ideabooks

Join Us

swirly linebreak


swirly linebreak


swirly linebreak

Copyright © 2001-2017 OneWed Inc. All Rights Reserved.