Photography, Filming, Post-Production
Favorite part of the wedding video? Anything beyond ceremony & reception?
I am completely appalled at the lack of professionalism that Jorge and his company has. First off, he is impossible to get a hold of. It does not matter how you try to communicate with him, whether via emails, phone calls, text messages, he NEVER writes back or calls back. Since he is a preferred vendor of my reception hall, I had to contact them to see if they could reach out to him as well. Furthermore, the morning of my engagement session with him, my fiancé called him to confirm our meeting at 5:00PM, and he explained to my finance that he will no longer be taking our engagement pictures because of some issues he was having with the reception hall. And he did not feel the need to call me in advanced to let me know this?! After speaking with the reception hall, Jorge then decided he will in fact be taking our pictures that day. Due to all the stress that Jorge and the reception hall gave me, I had a complete breakdown during the engagement session and we had to reschedule the shoot. The following weeks, both my fiancé and I contacted Jorge through emails, leaving voice mails, and sending him texts to reschedule our engagement session; however, he never replied back to us. After countless attempts of trying to get a hold of him, Jorge finally wrote my fiancé back and told him that he dropped us as clients and has booked another couple for our wedding date. His exact words in his texts were: “ I already book the day call the hall cause you have been trying to contact me since last week never heard from you and I give the day to another couple… sorry chief.” I was stunned and furious beyond belief!! Three weeks before my wedding and he decides to book another couple for the same day?!! And never felt the need to contact me beforehand to let me know his decisions?!! Jorge and his company are EXTREMELY unprofessional and his lack of respect towards his clients is disgusting. I will NEVER recommend his company to anyone and reading through some other reviews I can see I am not alone. Please, save yourself the headache and stress and use another photographer and videographer.
***DISCLAIMER: For some reason the site would not let me rate the quality of service less than 4 stars. I would give him 1 star all around. Zero if I could.