Jules Bakery
purple star grey star grey star grey star grey star 1 Review

3201 Armar Dr
Marion IA 52302
United States

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Reviews (1)

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Wedding on 2013-09-11

Design Selection
Option Selection
Knowledgeable, Friendly Staff

3 people sick from cake and ripped off!

What did you get and how did you like it?

***** AVOID - Rip off and horrible customer service - Got sick from cake!

This was the worst experience of my life! I ordered a red velvet birthday cake to be delivered and was charged $60, For a $35 cake and a $25 unknown delivery charge. I was told they would drop it off for free since it was less than a mile on the same road. I was then charged both $60 and $35. When I was finally able to get in touch with the owner, she got nasty with me and lied about delivery charge! We ended up throwing more than half of the cake away because three of us got sick. The owner cared nothing about the cake or the quality, only the money. I will never use this bakery again or recommend it, in fact I recommend avoiding it altogether. Bad quality cake, horrible customer service and unethical business owner! I am a small business owner as well, and you can't stay in business with this type of quality and horrible customer service. Three people getting sick from the cake should've caused a total refund which I wasn't even asking for, I just asked her to honor her original agreement! Now I have to go through the hassle of contacting my bank for an unauthorized charge!

Did they have any other options you liked?


Were you happy? Would you do it again?

Absolutely not! Rude owner and bad food.

What was the best comment from a guest?

Never use again!

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