CCS Events
2 Reviews

1009 Lafayette Street
Richmond VA 23221
United States




Portfolio




Richmond's largest event planning firm dedicated to assisting clients at any point of the planning process. Unique and creative with a combination of fabulous customer service make us sought after. We offer preferred rates on vendors and unlimited hours of planning. Call us today for a complimentary consultation!!




Reviews (2)

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Wedding on 2012-04-14


Joyful
Connected
Experience
Executed Your Dream Wedding

Not for the Detail Oriented

Value of a wedding planner?

Please...if you are looking for someone who is detail-oriented and reliable, DO NOT HIRE THIS WOMAN.

Let me tell you why...

We had such high hopes when signing up with CCS Events. Colleen is a nice woman. Unfortunately, Colleen did not live up to her own hype.

Colleen will present a beautiful vision for your wedding, but do not expect it to become a reality unless you stay on top of her the whole time.

Colleen is thoroughly unorganized. And, even if she gives you a great first impression, over time, her true colors start to shine through.

She will miss deadlines, forget to return calls, blame you for her errors, say she sent emails that she did not send. She fails to take responsibility for her mistakes and often tries to push them off on the client.

We put up with this because everyone said that, on your wedding day, she runs things like clockwork.

Well...that was not true either.

She did little more than email our vendors a set of scribbled notes. Multiple errors ensued:
1)Our linens were the wrong color.
2) She failed to bring pieces of furniture that she promised (a bathtub and a table).
3) Lights over our dance floor were still being set up while our guests were entering the reception area.
4) Chairs for the ceremony were originally set up in the wrong place.
5) She arranged for 11 people to sit at a table for a VIP table for 8 (after we had sent her a list of the 8 people who should be sitting there).
6) She never fixed her error of calling the bride's father by the wrong name, and he was even introduced by the wrong name. We sent her emails trying to get her to correct her mistake. This did nothing.

No apologies, no taking responsibility, either excuses or silence from Colleen and her staff.

During the wedding, when I was venting my frustrations about Colleen to my wedding photographer, she replied, "That's what all of Colleen's clients end up saying about her."

We ended up having a great wedding, but it had very little to do with Colleen.

We had a great wedding because we had a great caterer, a great photographer, and a great DJ. Colleen did put us in touch with the caterer and DJ, though we found the photographer on our own.

I would be remiss if I did not praise Colleen's assistant, Emmet. He did a great job. He was professional and courteous. It's a shame he had to cover for his boss's mistakes.

Pros: Colleen can put you in touch with decent vendors. She has a great assistant.

Cons: Colleen is forgetful, irresponsible, thoroughly unprofessional, and does not deliver on her promises.

I think having a wedding planner is a great idea. Just make sure you get one that follows through on his/her promises so that you get the wedding you spend your time and money planning.




Joyful
Connected
Experience
Executed Your Dream Wedding

PERFECT!!!!!

How did wedding planner make your day special?

She not only knew SO much more than the others I talked to, but she had the connections and know how to mke my dream a reality. I could not have had such a great wedding without her!

Useful suggestions, tips, wisdom your planner offered?

Because I trusted her completely based on her portfolio, I had totally faith in her. She listened to me and made sure our wants came first.

How the planner reduced your inner-Bridezilla?

She knows how to work with families with their needs not just mine.

Value of a wedding planner?

PRICELESS


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